DocuPro is fully compliant with the EU General Data Protection Regulation (GDPR). Here's how we protect your privacy.
Clear about what data we collect and why
Encrypted storage and secure processing
Access, modify, or delete your data anytime
Full compliance with GDPR requirements
Six fundamental rights guaranteed under GDPR
Request a copy of all personal data we hold about you, including documents, account info, and usage logs.
Export your data from account settings or contact us
Correct any inaccurate or incomplete personal data we have stored about you.
Update your profile in account settings
Request deletion of your personal data ("right to be forgotten"). We'll delete all data within 30 days.
Delete your account from settings or contact us
Request that we limit how we process your data while you contest its accuracy or lawfulness.
Contact our privacy team to request restriction
Receive your personal data in a structured, machine-readable format to transfer to another service.
Export as JSON/CSV from account settings
Object to processing of your personal data for direct marketing, research, or other purposes.
Opt out via email preferences or contact us
Transparent about our data collection and usage practices
We process your data to provide DocuPro services (document creation, storage, e-signatures) as outlined in our Terms of Service.
We analyze usage patterns to improve our platform, prevent fraud, and ensure security - balancing our interests with your rights.
For marketing emails and non-essential cookies, we obtain your explicit consent, which you can withdraw anytime.
We may process data to comply with legal requirements (tax laws, court orders, regulatory requests).
Name, email address, password (hashed), profile picture, and OAuth provider data (Google).
Documents you create, templates you use, recipient information, and signatures.
IP address, browser type, device information, login timestamps, and feature usage analytics.
Billing information processed by Paddle (we do not store credit card details).
Store and process documents, send emails, enable e-signatures, and manage your account.
Analyze usage to fix bugs, develop features, and optimize performance.
Send service-related emails (signature requests, account updates) and marketing emails (with consent).
Monitor for suspicious activity, prevent abuse, and protect against unauthorized access.
How we protect your data when it crosses borders
When we transfer personal data outside the EU/EEA, we ensure adequate protection using Standard Contractual Clauses (SCCs), EU-US Data Privacy Framework, or other approved mechanisms. All third-party processors are GDPR-compliant.
US-based cloud provider with EU data centers available
Standard Contractual Clauses (SCCs), EU-US Data Privacy Framework
Email delivery service for document notifications
Standard Contractual Clauses, GDPR-compliant processors
Payment processor for subscriptions
PCI-DSS certified, GDPR-compliant data handling
Simple steps to access, modify, or delete your data
Most actions can be done directly in your account settings: update profile, export data, delete account, or manage email preferences.
For complex requests (data restriction, objection to processing), email privacy@docupro.com with your request and account details.
We'll verify your identity and respond to your request within 30 days (extendable to 60 days for complex requests).
Our Data Protection Officer is here to help with any GDPR questions or requests.
Contact Privacy Team